NIMVO Social Inbox
Coming soonEvery customer message in one inbox.
NIMVO is a social inbox in development. Messages from your social channels arrive in one place, next to the customer's repairs and purchases.
What it will do
One inbox
Your social messages in one place for the whole team.
Customer context
See the customer's devices, repairs and status beside the chat.
Quick replies
Answer common questions and repair prices in a tap.
Team handover
Assign a conversation to a staff member and see who replied.
How it works
- Connect your shop's social accounts.
- Messages arrive in NIMVO.
- Reply with the customer's history in view.
Works with the POS
NIMVO links each conversation to the POS customer, so the whole team sees the same story.
The rest of the TechHub family
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